An open atlas of the workflows Regesta encounters most often inside independent commercial agencies, the raw material of agentic systems. Each entry shows the current-state friction, the hidden judgment, the systems in play, and where AI can reasonably assist without expanding its authority.

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Mapped from live agency engagements

WF·01 / 06Account Management

Renewal Preparation

REDESIGNCURRENT STATEDESIGNED FUTURE STATE
Current-state friction

Renewal packets assembled from AMS exports, prior-year emails, loss runs in shared drives, and account manager memory.

Hidden judgment

Which coverage gaps to raise, which market cycles to anticipate, which client relationships absorb premium changes.

Systems in play
AMSCarrier portalsEmailShared driveLoss run PDFs
What AI may assist

Assemble the packet, summarize prior claims, draft the client narrative, flag missing endorsements.

What stays human

Coverage recommendations, market strategy, client conversation.

Evidence of improvement
  • Days-to-quote-ready
  • exception counts
  • producer touch time per account
Sheet 01 · renewal-preparationPressure-test this workflow →

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